Proactive IT Support Services

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Do not let anything adversely impact your operation or hamper productivity—be proactive instead with Total Cover’s Proactive IT plan. Total Cover IT performs as your virtual IT Director, relieving you and your staff of trying to keep up with constant upgrades and new technologies.

Our program enables us to monitor your network systems and catch (and repair) potential problems without disrupting your operation or before a long-term problem develops. We may even execute the fix before you even know there was an issue—our plans include:

  • 24/7 system monitoring.
  • Security and protection – antivirus monitoring and content filtering.
  • Remote and onsite support, with priority service level guarantees.
  • Access to our consultants, who will meet with you to discuss the overall health of your network, show you new technologies, review reports of system problems and repairs and plan your future IT strategy to keep your organization moving forward.

Prior to starting a Proactive plan, our techs will bring everything up to a consistently healthy level, so that your system is running at its best from the outset.

Total Cover IT offers Proactive support plans for every need and budget. We believe the IT solution must always make sense for your business. Contact us today to discuss what Proactive IT support solution may be right for you.

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